At GOYAT CRAFT, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit or make a purchase through www.goyatcraft.com.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Mobile number
  • Email address
  • Order details
  • Payment-related information
  • Website browsing information
  • Information you voluntarily provide when contacting us

Payment information may be processed securely through our third-party payment service providers. GOYAT CRAFT does not ordinarily receive or store your complete card, UPI or banking credentials.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm payments and orders
  • Provide customer support
  • Respond to enquiries
  • Handle returns, refunds and complaints
  • Improve our products and website
  • Prevent fraud or misuse
  • Send order-related communications
  • Send promotional communications where permitted and where you have provided the necessary consent

3. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better shopping experience.

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing of Information

We may share necessary information with trusted service providers involved in:

  • Payment processing
  • Order fulfilment
  • Shipping and delivery
  • Website hosting
  • Website analytics
  • Customer support
  • Marketing communications

We do not sell your personal information as a product.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfilment, customer service, legal, accounting, regulatory and legitimate business purposes.

7. Your Choices

You may contact us regarding your personal information, including requests relating to access, correction or other rights available to you under applicable law.

For privacy-related queries, contact:

8. Changes to this Policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated date.

9. Contact

GOYAT CRAFT
Website: www.goyatcraft.com
Phone / WhatsApp: 9812663749