At Shreyas Aura, we aim to make your fragrance shopping experience smooth from checkout to delivery.

1. Delivery Coverage

We currently offer Pan-India shipping, subject to courier serviceability.

Some remote or restricted locations may have limited delivery availability.

2. Processing Time

Orders are generally processed after successful payment confirmation.

Orders may require additional processing time during:

  • Sales and promotional periods
  • Festivals and public holidays
  • High-volume order periods
  • Unforeseen operational circumstances

3. Delivery Time

Estimated delivery timelines are displayed during checkout where applicable.

Actual delivery time may vary depending on your location, courier partner, weather conditions, holidays and other circumstances beyond our control.

4. Shipping Charges

Shipping charges, where applicable, are calculated and displayed during checkout based on the delivery address and applicable shipping rules.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

6. Incorrect Address

Customers are responsible for providing an accurate and complete delivery address and contact number.

Shreyas Aura may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Delivery Attempts

Courier partners may make multiple delivery attempts depending on their operational policies.

If the recipient is unavailable, customers may need to coordinate directly with the courier partner for successful delivery.

8. Damaged Packages

If your package appears visibly damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.

For return or refund requests, please refer to our Return & Refund Policy.

9. Contact

For delivery-related assistance:

WhatsApp: 88209 36173
Email: ssgroup.executive@gmail.com